Terms of Service
1. ACCEPTANCE OF TERMS
By accessing, downloading, or using Listifyi (www.listifyi.com, mobile app, related services), you agree to be bound by these Terms of Service.
If you do NOT agree, you must STOP using the service immediately.These terms are entered into between:
- You (User, Agent, Buyer, Seller, or any other party)
- Listifyi Innovations Private Limited (Company)
- Indian Contract Act, 1872
- Information Technology Act, 2000
- Real Estate (Regulation and Development) Act (RERA)
- Consumer Protection Act, 2019
- E-Commerce Rules, 2020
2. DEFINITIONS
| Term | Meaning |
|---|---|
| "Platform" | Listifyi website, mobile app, and all related services |
| "User" | Any person who accesses the Platform |
| "Agent/Broker" | Real estate professional listing properties |
| "Buyer" | Person seeking to purchase or rent property |
| "Seller/Owner" | Person listing property for sale/rent |
| "Listing" | Property advertisement on the Platform |
| "Video" | Property video uploaded by Agent/Owner |
| "Content" | All text, images, videos, reviews on Platform |
| "You/Your" | The person accepting these terms |
| "We/Our/Us" | Listifyi Innovations Private Limited |
3. USER ELIGIBILITY
You can use Listifyi only if:
You are at least 18 years old
You are legally capable of entering into contracts
You are not a minor, incompetent person, or bankrupt
You are not prohibited by law from using the service
You have not violated these Terms before
You are accessing from a jurisdiction where Listifyi is legal
4. ACCOUNT CREATION & RESPONSIBILITY
4.1 Account Registration
When you create an account, you must:
- Provide accurate, complete, truthful information
- Use only one account (no duplicate accounts)
- Keep your password confidential
- Update information if it changes
- Accept all Terms & Privacy Policy
4.2 Your Responsibility
You are solely responsible for:- Keeping your password secure
- All activity on your account
- All communications sent from your account
- All listings posted from your account
- Compliance with laws while using Platform
- Unauthorized access due to your negligence
- Fraudulent use of your account
- Posting illegal, false, or defamatory content
- Violating third-party rights (copyright, trademark)
4.3 Account Termination
Listifyi may suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent activity
- You post illegal or defamatory content
- You harass or abuse other users
- You violate RERA regulations
- You upload fake or misleading listings
- You engage in spam or manipulation
5. LISTINGS & CONTENT
5.1 Content You Post
You grant Listifyi:- Right to host, display, and distribute your Content
- Right to modify format (resize, compress videos)
- Right to use for analytics, marketing
- Right to keep Content after account deletion (for CDN caching, legal reasons)
5.2 Accuracy & Legality
For all Listings, you represent and warrant:Information is accurate (you've verified all details)
Photos/videos are genuine (not manipulated, taken at property)
Prices are correct (no bait-and-switch)
You have authority (owner or authorized agent)
Property is legal (no stolen land, encroached property, disputed title)
No fraud (not hiding defects, encumbrances, issues)
RERA compliant (if applicable under RERA Act)
No illegal activity (not front for money laundering, etc.)
- Listing will be removed
- Account may be suspended/terminated
- You are liable for damages to buyers
- You may face criminal charges under IPC/RERA
5.3 Prohibited Content
You CANNOT post:
Fraudulent content (fake photos, false information)
Illegal property (stolen, encroached, disputed land)
Adult content (pornography, explicit material)
Hate speech (communal violence, discrimination)
Copyright infringement (photos/videos you don't own)
Personal data (doxxing, sharing others' private info)
Contact information of other users (spam, harassment)
Malware/viruses (hacking attempts)
Solicitation of illegal services (prostitution, drugs)
Spam or manipulation (artificial inflation of views, fake reviews)
5.4 Video Content Specific Rules
For property videos, you:
- Must shoot at the ACTUAL property (not stock footage)
- Cannot digitally enhance or misrepresent (filters OK, false additions NOT OK)
- Must clearly label if property is under construction
- Must disclose any major defects visible
- Cannot impersonate professionals (if you're not an architect, don't pose as one)
- Must comply with privacy of neighboring properties
6. FOR AGENTS & BROKERS
6.1 RERA Registration Required
If you are a real estate agent/broker, you:
- MUST be RERA-registered in your state
- MUST provide your RERA registration number to Listifyi
- MUST comply with RERA Code of Conduct
- MUST keep registration current
Listifyi will verify your RERA status. If registration is false or expired, your account will be suspended.
6.2 Commission & Disputes
- Listifyi does NOT collect commission from agents
- Agents earn from subscription fees and lead generation
- Disputes between agents/buyers are NOT Listifyi's responsibility
- Listifyi is a PLATFORM, not a party to transactions
6.3 Lead Verification
Agents must:
- Verify buyer/seller before sending contact information
- Not spam or harass users
- Respect user communication preferences
- Not sell contact information to third parties
6.4 Subscription Terms
| Tier | Price | Commitment | Renewal |
|---|---|---|---|
| Free | ₹0 | None | N/A |
| Pro | ₹2,999/month | Month-to-month | Auto-renew unless cancelled |
| Enterprise | ₹15,000/month | Month-to-month | Auto-renew unless cancelled |
7. FOR BUYERS & RENTERS
7.1 Your Responsibilities
You agree to:
- Use Platform only for legitimate property search
- Provide accurate contact information
- Not harass, spam, or abuse agents
- Verify property before commitment
- Conduct independent due diligence (legal check, site visit, etc.)
- Not impersonate others
- Respect agent privacy (no doxing/harassment)
7.2 Communications with Agents
- Agents may contact you at the number/email you provided
- You can block agents via Settings > Communications
- Do NOT provide payment to agents via Listifyi chat (meet in person)
- Do NOT share sensitive information (Aadhaar, bank details) on chat
7.3 Limitation of Liability
Listifyi is a platform. We are NOT:- Party to any real estate transaction
- Responsible for accuracy of listings
- Liable for fraud by agents
- Liable for disputes between parties
- Responsible for verifying property ownership
- Verify all property information
- Conduct legal due diligence (title check, encumbrances)
- Get property inspection
- Verify agent credentials
- Use secure payment methods (cheques, NEFT, in-person cash)
8. PROHIBITED ACTIVITIES
You CANNOT:Scrape or harvest data from Platform (bots, crawlers)
Reverse engineer or hack the Platform
Impersonate others (fake profiles, impersonation)
Spam or harass other users
Post malware or viruses
Manipulate reviews or ratings (fake reviews, vote manipulation)
Price fixing or collusion (coordinating prices with competitors)
Operate competing service using our data
Automate access without permission (bots, automation)
Interfere with Platform functionality
Engage in money laundering or terrorist financing
Facilitate illegal activity (arms trade, drugs, human trafficking)
Violate third-party rights (copyright, trademark, patent)
- Immediate account suspension
- Data provided to law enforcement
- Civil/criminal liability
- Damages for losses caused
9. PAYMENT & REFUND POLICY
9.1 Payment Terms
| Item | Terms |
|---|---|
| Subscription | Auto-renew monthly unless cancelled |
| Payment Method | Credit card, debit card, UPI, net banking |
| Processing | Via Razorpay/secure gateway, PCI-DSS compliant |
| Taxes | 18% GST included in quoted prices |
| Currency | Indian Rupees (INR) only |
9.2 Refund Policy
Refunds are given for:- Duplicate charges (refund within 7 days)
- Payment processing errors (within 7 days)
- Service unavailability (pro-rata refund)
- Unauthorized transactions (dispute with card issuer)
- Change of mind (no returns for subscriptions used)
- Dissatisfaction with listings
- Agent performance (Platform not responsible)
- Partial months (subscription month already charged)
9.3 Failed Payments
If payment fails:
- We'll retry 3 times over 3 days
- After 3 failures, subscription is paused
- Restore subscription once payment succeeds
- Unpaid subscriptions expire after 30 days
10. INTELLECTUAL PROPERTY
10.1 Listifyi's IP
We own:- Platform code and design
- Logo, branding, trademark
- Database and algorithms
- Original content (blogs, guides)
- Copy, reproduce, or modify
- Reverse engineer or decompile
- Use for commercial purposes
- Claim ownership of our IP
10.2 Your IP
You own your Content (photos, videos, descriptions).You grant us rights to host, display, and distribute (as stated in Privacy Policy).10.3 Copyright Infringement
If you believe your copyright is violated:
- Email: support@listifyi.in with:
- Your name and proof of ownership
- Specific content URL
- Reason for claim
- Signature and declaration
We'll investigate and remove infringing content within 7 days if claim is valid.
11. DISCLAIMERS & LIMITATIONS
11.1 "AS-IS" Service
Platform is provided "as-is" without warranty.
We do NOT guarantee:- Uninterrupted service (may have downtime)
- Accuracy of listings
- Results from property search
- Quality of agent responses
- Completeness of information
- Absence of viruses/malware
11.2 Limitation of Liability
To the maximum extent allowed by law, Listifyi is NOT liable for:- Indirect damages (loss of profits, data loss)
- Consequential damages
- Fraud by agents
- Property disputes
- Title issues
- Agent negligence or misconduct
- Third-party actions
11.3 Indemnification
You agree to defend and indemnify Listifyi for:- Breach of these Terms
- Infringement of third-party rights
- Unlawful content you post
- Disputes arising from your use
- Violations of law
12. MODIFICATIONS TO TERMS
Listifyi may modify these Terms anytime.
Changes will be:- Posted on this page
- Email notification for material changes
- Effective 30 days after posting
13. TERMINATION
13.1 By You
You can stop using Listifyi anytime. Delete your account at:
Settings > Account > Delete Account
- Your profile is removed
- Your listings are unpublished
- Messages are anonymized
- You lose access to saved listings
13.2 By Listifyi
We may suspend or terminate service if:
- You violate these Terms
- You engage in fraudulent activity
- You violate law
- You violate third-party rights
- You're inactive for 365 days
- Access is immediately revoked
- Content is deleted or archived
- No refund of fees
- We may report to authorities
14. DISPUTE RESOLUTION
14.1 Grievance Process
Step 1: Contact support@listifyi.in (7 days for response)Step 2: Escalate to support@listifyi.in (14 days for response)Step 3: File with:- State RERA authority (RERA violations)
- Consumer Court (consumer disputes)
- Courts of Bengaluru (other disputes)
14.2 Arbitration Option (Optional)
Instead of court litigation, you can request Arbitration:- Single arbitrator, mutually selected
- Arbitration conducted in Bengaluru
- Governed by Arbitration & Conciliation Act, 1996
- Decision is binding and enforceable
14.3 Jurisdiction
All disputes are subject to exclusive jurisdiction of:- Courts of Bengaluru, Karnataka, India
- No other court has jurisdiction
- You cannot file suit elsewhere
15. CONTACT INFORMATION
For support, complaints, or questions:📧 Support: support@listifyi.in
📧 Legal: support@listifyi.in
📧 Grievance Officer: Vijendra Paliwal, info@listifyi.com
📞 Phone: +91 8112203976
🏢 Address: Listifyi Innovations Private Limited
Bengaluru, Karnataka, India
16. SEVERABILITY
If any part of these Terms is found invalid or unenforceable, the remaining Terms remain valid and enforceable.
17. ENTIRE AGREEMENT
These Terms, along with Privacy Policy and any additional guidelines, constitute the entire agreement between you and Listifyi.
Previous agreements are superseded.Last Updated: June 27, 2026Version: 1.0By using Listifyi, you acknowledge you have read, understood, and agree to be bound by these Terms of Service.